From “Because I Said So” to “Tell Me Why”: The Generational Shift in Food Safety Culture

Webinar Description

Today’s workforce looks very different than it did even a decade ago. Multiple generations are now working side by side, bringing different expectations around communication, leadership, training, technology, accountability, and what it means to feel valued at work. In food safety, these differences can directly influence how employees receive training, respond to leadership, report concerns, and ultimately engage with the organization’s food safety culture.

This webinar explores the generational shift from a traditional “because I said so” approach to a workforce increasingly asking “tell me why.” Rather than viewing that shift as a challenge to authority, we’ll discuss how understanding the “why” can strengthen employee ownership, improve communication, and create a workforce that is more confident speaking up when something isn’t right.

Our panel will examine the real-world challenges of building one strong food safety culture across generations, including communication gaps, resistance to change, differing expectations of leadership, training preferences, employee engagement, and psychological safety.

Most importantly, we’ll discuss how food safety leaders can bridge these differences without lowering expectations or compromising accountability, creating a culture where employees of every generation understand not only what they are expected to do, but why it matters.

Professional Development Groups

  • Food Safety Culture Professional Development Group

Presenters

  • Norberto Banda, Speaker FSQA Supervisor, Fiesta Tortillas
  • Debi Hawkes, Speaker Quality Manager, One Produce Company
  • Harmeet Kaur, Speaker Director of GFSI Training and Consulting, ASI KIWA
  • Andrea Griffiths, Moderator Consultant, Griffiths Compliance Solutions
  • Tia Glave, Moderator Co-Founder, Catalyst, LLC